Job Seeker Sign Up
Job Seeker Login
To Employer Site
APPLY THIS JOB
We are an IT outsourcing company with 26 years of experience. We provide a one-stop solution for customer IT infrastructure.
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Communicate with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
To troubleshoot system and network problems, diagnosing and solving hardware or software faults.
To replace parts for notebook, PC and Server.
To provide end-user support.
Create procedural documentation.
To log in service ticket (in Zendesk).
Create incident / security / IT Audit reports.
Follow up diagrams (in Visio) and written instructions to repair a fault or set up a system.
Support the roll-out of new applications.
Set up new users' accounts and profiles and deal with password issues.
Work continuously on a task until completion (or referral to third parties, if appropriate).
Prioritize and manage multiple open helpdesk service tickets at one time.
Rapidly establish a good working relationship with customers and other professionals, such as software developers.
Test and evaluate new technology/products/services.
Develop security protection policies for the firewall.
Configure VLAN for Switch.
Configure VPN for Firewall.
To perform security hardening for products/services.
To perform monthly security or audit checks on computer.equipment.
To setup/configure/troubleshoot Notebooks, PC and Servers.
To setup/configure/troubleshoot the following:
Microsoft Windows Server
Microsoft Office 365
Microsoft Windows 7/8/10
Kaspersky Endpoint Security
3CX / SIP Phones
HPE Managed Switch
Ubiquiti Wireless Network
Microsoft Azure Cloud VM/Network/Backup
Opportunity to advance after 2-3 years in the job to;
IT Support Manager – provide support and training to engineers for Desktop/ Enterprise.
IT System Consultant – provide pre-sales and post-sales support to customers.
MYR 1500 - MYR 3000
Entry Level (Non-Executive)
Jalan Kelang Lama, Kuala Lumpur
Posted on 14/11/2019
Number of Employees
1 - 50 Employees
09.00 am - 06,.00 pm
Monday - Friday
APPLY THIS JOB